Welcome to Tessa Logistics. By accessing our website or using our transportation and logistics services, you agree to these Terms & Conditions.
1. Acceptance of Terms
By using our website, requesting quotes, scheduling shipments, or engaging our services, you agree to comply with these Terms.
2. Services
Tessa Logistics provides freight transportation and logistics solutions including:
Full Truckload (FTL)
Less-than-Truckload (LTL)
Dry Van Transportation
Refrigerated Freight
Flatbed Transportation
Dedicated Freight Solutions
Freight Brokerage
Supply Chain Coordination
Shipment Visibility & Tracking
Service availability may vary based on location, equipment, and operational capacity.
3. Quotes
Freight quotes are estimates based on information provided at the time of request.
Pricing may change due to:
Fuel costs
Shipment changes
Weight differences
Accessorial services
Market conditions
Route modifications
Final pricing will be confirmed before shipment acceptance whenever possible.
4. Customer Responsibilities
Customers agree to:
Provide accurate shipment information.
Properly package freight.
Ensure freight complies with applicable regulations.
Supply correct pickup and delivery information.
Notify Tessa Logistics of hazardous materials when applicable.
Cooperate during shipment scheduling.
Customers are responsible for losses resulting from inaccurate shipment information.
5. Carrier Responsibilities
Approved carriers must:
Maintain required operating authority.
Carry appropriate insurance coverage.
Comply with all applicable transportation regulations.
Deliver freight safely and professionally.
Maintain communication throughout transit.
6. Payment Terms
Invoices are due according to the payment terms specified in the service agreement.
Late payments may be subject to additional fees or interest where permitted by law.
7. Shipment Delays
While Tessa Logistics works diligently to ensure on-time delivery, delays may occur due to:
Weather
Road conditions
Traffic
Mechanical failures
Government restrictions
Force majeure events
Carrier availability
Estimated delivery dates are not guaranteed unless specifically agreed upon in writing.
8. Claims
Any freight damage, shortage, or loss should be reported as soon as possible.
Claims must include:
Shipment details
Photographs (if applicable)
Supporting documentation
Delivery receipts
Claims will be reviewed according to applicable transportation regulations and contractual agreements.
9. Intellectual Property
All content on this website—including logos, branding, graphics, text, icons, software, and design elements—is the property of Tessa Logistics and may not be copied, reproduced, or distributed without written permission.
10. Website Usage
Users agree not to:
Attempt unauthorised access
Upload malicious software
Disrupt website functionality
Misrepresent shipment information
Violate applicable laws
Use the website for fraudulent purposes
11. Limitation of Liability
To the maximum extent permitted by law, Tessa Logistics shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services or website.
12. Indemnification
Users agree to indemnify and hold harmless Tessa Logistics, its employees, officers, partners, and affiliates from claims arising out of misuse of our services or violation of these Terms.
13. Governing Law
These Terms & Conditions shall be governed by the laws applicable in the jurisdiction where Tessa Logistics operates, unless otherwise specified in a written agreement.
14. Changes to Terms
Tessa Logistics reserves the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of the revised Terms.
Contact Information
Tessa Logistics
Asset-Based Thinking. Brokerage Flexibility.
For questions regarding these Terms & Conditions, please contact our customer support team through the Contact page or via the company email and phone number listed on the website.
